Return Of The Living Dead

Current Mood : tired / relaxed
Current Music : FPU - Ocean Drive (Tiga's White Linen mix)

Indeed, after 2 weeks of oh-so-well deserved frigging vacation, I'm back
to work. I guess that would explain the posting delay. Well, a part of
it. The rest can be attributed to the one week training session I was
in.

This week I had a whopping 21 hours of sleep for all 5 days combined.
I'm finding it hard after 2 weeks of going to sleep at whatever hour I
felt like, to go to bed early on the last sunday of your vacation. I
just could not sleep. I eventually did... at 3am when my alarm is set to
7am. Surprisingly, I followed this pattern all week and I'm not terribly
tired. I will be tired late at night but if I keep busy, I'l very much
be able to go to bed late again.

So yeah, I was in training this week for a new software to be used by
all employees in september, one to replace the one we have now. Upon a
company takeover, it's to be expected to a certain extent.

The training was redundant, boring and inimaginative. Training in fairly
large corporations are always geared towards making sure everyone learns
& understands equally. That means, you have to lower the bar for those
less fortunately blessed with grey matter within a given group which
leave me thinking : if these blokes' smarts are so deficient to justify
"dumbing" training content, I'd have to say Human Resources are just as
- if not more - stupid than these intelligence-challenged customer
service reps for even hiring them in the first place.

The sad part is that everything is done to keep 80%+ of the group that
understood 2 hours ago from going too fast or far within the given
documentation. The training is rigged to lag for 5 days when really 2 or
3 days AT BEST would've sufficed. But no, out of politeness we slow
things down for those who will invariably hit the floor with this new
software and spent the following 2 months being just as clueless as the
full week they went through trying to understand what seems to be as
painful as doing 10 different tax returns back to back.

I don't mind catering the weak minded but that's almost encouraging
them. Insane.

What is beyond me is how it is possible for them to successfully explain
a client's last few invoices that contain 15 miscalculations, errors,
charges and credits (per invoice) and yet need to be reminded 27 times
to press the " OK " button to apply a change in any given software.

Ignorance is bliss and a surefire way to end up at the morgue because
you thought it would be funny to surf on the hood of a car doing 60mph
on the highway.

Stupid people are dumb. Period. Being an ass because you're smart still
makes you an ass but at least you've got a viable excuse for it.

posted by Your humble servant @ 6:19 PM